taya365pro Casino
Privacy Policy

taya365pro Casino ("taya365pro," "we," "us," or "our") is committed to protecting the privacy and personal data of all users who access or use the taya365pro platform, including our website at taya365pro.com, any mobile-optimized versions, and any related services or applications we make available (collectively, the "Platform").

This Privacy Policy explains what personal information taya365pro collects from you, why we collect it, how we use and store it, with whom we may share it, and what rights you have in relation to your personal data. It applies to all registered players, visitors, and any individual who interacts with the taya365pro Platform in any capacity.

This Privacy Policy should be read together with taya365pro's Terms & Conditions and Responsible Gaming Policy, both of which are available on the taya365pro website. In the event of any conflict between this Privacy Policy and any other taya365pro document, this Privacy Policy shall prevail with respect to privacy and data protection matters.

For the purposes of the Philippine Data Privacy Act of 2012, taya365pro Casino is the Personal Information Controller (PIC) in respect of all personal data collected through the taya365pro Platform. As the PIC, taya365pro determines the purposes and means of processing your personal information and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

taya365pro has designated a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Privacy Policy and applicable data protection laws. You may contact the taya365pro DPO at any time regarding privacy-related concerns through the contact details provided in Section 14 of this Policy.

Where taya365pro engages third-party service providers to process personal data on its behalf (for example, payment processors, KYC verification providers, or game software suppliers), those third parties act as Personal Information Processors (PIPs) and are contractually bound to process your data only in accordance with taya365pro's instructions and applicable Philippine data protection law.

taya365pro collects personal data from you in several ways: directly when you provide it to us (for example, during registration or KYC verification), automatically when you use the Platform (for example, through cookies and log data), and from third parties where permitted by law (for example, from payment processors or identity verification services).

The categories of personal data taya365pro may collect include:

Registration & Identity Data:

• Full legal name as it appears on your government-issued ID
• Date of birth (to verify you are 21 years of age or older)
• Gender
• Nationality and country of residence
• Residential address (including barangay, city/municipality, province)
• Email address
• Mobile phone number
• Username and encrypted password

Identity Verification (KYC) Data:

• Copies of government-issued photo identification (e.g., Philippine passport, SSS ID, UMID, driver's license, PhilSys National ID, PRC ID)
• Proof of address documents (e.g., utility bills, bank statements, barangay certificates)
• Selfie or facial image for liveness verification where required
• Source of funds documentation where required by AML compliance obligations

Financial & Transaction Data:

• Deposit and withdrawal transaction records
• Payment method details (e.g., GCash account name, BPI/BDO account details — note: full card numbers are never stored by taya365pro)
• Account balance history
• Bonus and promotional activity records

Gaming Activity Data:

• Game session logs, including games played, bet amounts, win/loss records, and session duration
• Responsible gaming tool usage (deposit limits, self-exclusion requests, cooling-off periods)
• Customer support interaction records

Technical & Usage Data:

• IP address and approximate geolocation
• Device type, operating system, and browser information
• Pages visited, features used, and time spent on the Platform
• Referral source (how you found taya365pro)
• Cookie identifiers and similar tracking data (see Section 7)

taya365pro uses the personal data we collect for the following purposes:

• Account Registration & Management: To create and maintain your taya365pro player account, verify your identity, and provide you with access to the Platform.
• Age & Identity Verification: To verify that you are at least 21 years of age and to confirm your identity as required by PAGCOR regulations and Philippine anti-money laundering law.
• Payment Processing: To process your deposits and withdrawals via GCash, PayMaya, BPI, BDO, Metrobank, and other supported payment methods.
• Gaming Services: To provide you with access to taya365pro's full range of games, including slots, live dealer tables, bingo, fishing games, and sports betting.
• Regulatory Compliance: To comply with our obligations under PAGCOR's licensing requirements, the Philippine Anti-Money Laundering Act (AMLA), the Data Privacy Act, and other applicable Philippine laws and regulations.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, money laundering, account takeovers, and other illegal or prohibited conduct on the Platform.
• Responsible Gaming: To monitor gaming behavior for signs of problem gambling, to administer responsible gaming tools (deposit limits, self-exclusion, cooling-off periods), and to fulfill our duty of care to players.
• Customer Support: To respond to your inquiries, complaints, and support requests through live chat, email, and other support channels.
• Marketing Communications: To send you promotional offers, bonus notifications, and news about taya365pro — but only where you have given your explicit consent to receive such communications. You may withdraw this consent at any time.
• Platform Improvement: To analyze usage patterns, conduct research, and improve the taya365pro Platform's features, performance, and user experience.
• Legal Claims: To establish, exercise, or defend legal claims in connection with the taya365pro Platform.

taya365pro will not use your personal data for any purpose that is incompatible with the purposes listed above without first obtaining your consent or establishing another lawful basis for processing.

Under the Philippine Data Privacy Act of 2012, taya365pro must have a lawful basis for processing your personal data. The legal bases on which taya365pro relies are as follows:

• Contractual Necessity: Processing is necessary for the performance of the contract between you and taya365pro (i.e., the Terms & Conditions). This covers account registration, payment processing, and the provision of gaming services.
• Legal Obligation: Processing is necessary for taya365pro to comply with its legal obligations under Philippine law, including PAGCOR licensing requirements, AMLA compliance, KYC verification, and tax reporting obligations.
• Legitimate Interests: Processing is necessary for taya365pro's legitimate interests, including fraud prevention, platform security, responsible gaming monitoring, and business analytics — provided those interests are not overridden by your rights and interests.
• Consent: For certain processing activities — particularly direct marketing communications and the use of non-essential cookies — taya365pro relies on your freely given, specific, informed, and unambiguous consent. You may withdraw your consent at any time without affecting the lawfulness of processing carried out before withdrawal.

taya365pro does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment Service Providers: GCash (Mynt), PayMaya (Voyager Innovations), BPI, BDO, Metrobank, and other payment processors — to facilitate deposits and withdrawals.
• KYC & Identity Verification Providers: Third-party identity verification services that assist taya365pro in verifying player identities and ages in compliance with PAGCOR and AMLA requirements.
• Game Software Providers: Licensed game developers and aggregators who supply the games available on the taya365pro Platform. These providers may receive limited technical data necessary to deliver their games.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities — where required by law or regulatory obligation.
• Law Enforcement: Philippine law enforcement agencies, where taya365pro is legally required to disclose information in connection with a criminal investigation or court order.
• Professional Advisors: Legal counsel, auditors, and other professional advisors engaged by taya365pro, subject to professional confidentiality obligations.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of taya365pro's business, your personal data may be transferred to the acquiring entity, subject to equivalent data protection commitments.

taya365pro uses cookies and similar tracking technologies (such as web beacons and pixel tags) on the Platform to enhance your user experience, analyze Platform performance, and deliver relevant content. A cookie is a small text file placed on your device by a website you visit.

taya365pro uses the following categories of cookies:

• Strictly Necessary Cookies: These cookies are essential for the Platform to function correctly. They enable core features such as account login, session management, and security. These cookies cannot be disabled without affecting Platform functionality.
• Performance & Analytics Cookies: These cookies collect anonymized information about how visitors use the taya365pro Platform — for example, which pages are visited most frequently and whether users encounter error messages. This data helps us improve the Platform.
• Functional Cookies: These cookies allow the Platform to remember your preferences (such as your preferred language or display settings) to provide a more personalized experience.
• Marketing & Targeting Cookies: These cookies are used to deliver promotional content that is relevant to your interests. They may track your browsing activity across the taya365pro Platform. These cookies are only placed with your consent.

You can manage your cookie preferences through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of the taya365pro Platform. For detailed instructions on managing cookies in your specific browser, please refer to your browser's help documentation.

taya365pro retains your personal data only for as long as is necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply:

• Account & Registration Data: Retained for the duration of your active account plus a minimum of 5 years after account closure, as required by PAGCOR licensing conditions and AMLA record-keeping obligations.
• KYC & Identity Verification Documents: Retained for a minimum of 5 years from the date of verification, in compliance with AMLA requirements.
• Financial Transaction Records: Retained for a minimum of 5 years from the date of each transaction, as required by the Anti-Money Laundering Act and PAGCOR regulations.
• Gaming Activity Logs: Retained for a minimum of 3 years from the date of each gaming session, for regulatory compliance and dispute resolution purposes.
• Customer Support Records: Retained for 3 years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Marketing Consent Records: Retained for the duration of your consent plus 3 years after withdrawal of consent, to demonstrate compliance with consent requirements.
• Technical & Log Data: Retained for up to 12 months from the date of collection, unless a longer retention period is required for security investigation purposes.

Upon expiry of the applicable retention period, taya365pro will securely delete or anonymize your personal data in accordance with our data disposal procedures. Where anonymization is not technically feasible, the data will be securely destroyed.

taya365pro implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. Our security framework includes:

• Encryption in Transit: All data transmitted between your device and taya365pro's servers is encrypted using 256-bit SSL/TLS encryption, the same standard used by major Philippine banks.
• Encryption at Rest: Sensitive personal data stored on taya365pro's servers — including KYC documents and financial records — is encrypted at rest using AES-256 encryption.
• Access Controls: Access to personal data is restricted to taya365pro personnel and authorized third parties who have a legitimate need to access it. All access is logged and subject to regular review.
• Two-Factor Authentication: taya365pro's internal systems require multi-factor authentication for all staff accessing player data.
• Regular Security Audits: taya365pro conducts regular penetration testing and security audits of its Platform and infrastructure to identify and remediate vulnerabilities.
• Incident Response: taya365pro maintains a documented data breach response plan. In the event of a personal data breach that poses a risk to your rights and freedoms, taya365pro will notify the National Privacy Commission within 72 hours of becoming aware of the breach, and will notify affected players without undue delay.

Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by taya365pro. taya365pro is committed to honoring these rights promptly and without undue burden to you:

To exercise any of the above rights, please contact taya365pro's Data Protection Officer using the contact details in Section 14. taya365pro will respond to all data subject rights requests within 15 business days of receipt, as required by the Philippine Data Privacy Act. In complex cases, this period may be extended by a further 15 business days, in which case taya365pro will notify you of the extension and the reasons for it.

taya365pro will not charge a fee for processing data subject rights requests unless the request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.

taya365pro strictly prohibits the use of its Platform by persons under the age of 21, in compliance with PAGCOR regulations and Philippine gaming law. taya365pro does not knowingly collect personal data from individuals under 21 years of age.

If taya365pro becomes aware that it has inadvertently collected personal data from a person under 21 years of age, it will immediately:

• Suspend the relevant account pending investigation.
• Delete all personal data associated with the underage account from its systems.
• Reverse any deposits made to the account in accordance with applicable law.
• Report the incident to PAGCOR as required by its licensing conditions.

taya365pro's primary data processing infrastructure is located within the Philippines. However, some of taya365pro's third-party service providers — including certain game software providers and technology infrastructure partners — may process personal data in jurisdictions outside the Philippines.

Where personal data is transferred outside the Philippines, taya365pro ensures that appropriate safeguards are in place to protect your data, including:

• Entering into data transfer agreements with the receiving party that incorporate the standard contractual clauses approved by the National Privacy Commission.
• Transferring data only to jurisdictions that the NPC has determined provide an adequate level of data protection.
• Obtaining your explicit consent to the transfer where required by applicable law.

You may request information about the specific safeguards in place for any international data transfer by contacting taya365pro's Data Protection Officer.

taya365pro reserves the right to update, amend, or replace this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made to this Privacy Policy, taya365pro will:

• Post the updated Privacy Policy on the taya365pro website with a revised "Effective Date" at the top of the page.
• Notify registered players by email at least 7 days before the changes take effect, where practicable.
• Display a prominent notice on the Platform drawing attention to the changes.

Your continued use of the taya365pro Platform after the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree to the updated Privacy Policy, you must stop using the Platform and may request account closure in accordance with taya365pro's Terms & Conditions.

The most current version of this Privacy Policy is always available on the taya365pro website. We encourage you to review this Policy periodically to stay informed about how taya365pro protects your personal data.

If you have any questions, concerns, or complaints about this Privacy Policy or taya365pro's data processing practices, or if you wish to exercise any of your data subject rights, please contact taya365pro's Data Protection Officer through the following channels:

• Live Chat: Available 24/7 directly on the taya365pro Platform — the fastest way to reach us.
• Email: [email protected] (plain text — not a clickable link)
• General Support: [email protected] (plain text — not a clickable link)

taya365pro will acknowledge all privacy-related inquiries within 48 hours and will aim to resolve them within 15 business days in accordance with the Philippine Data Privacy Act.

If you are not satisfied with taya365pro's response to your privacy complaint, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012. Information about how to file a complaint with the NPC is available at the NPC's official website.